BUY GOODS CHEAP POLICY

Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

Privacy Policy

Who we are

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Comments

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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

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Cookies

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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Embedded content from other websites

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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

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How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Item condition by category

Being clear and accurate about your item’s condition lets the buyer know whether they’re getting something new, used, or something in between. On the listing form, you can choose from one of several preset item condition options, which vary depending on the category you list your item in.

Selecting the correct item condition is part of following our selling practices policy. Find out what each item condition means in a particular category by reading our list below.

Baby, Collectibles, Crafts, Dolls & Bears, Health & Beauty, Pet Supplies, Toys & Hobbies

  • New: The item is brand new, unused, unopened, and undamaged (including handmade items). See the seller’s listing for full details
  • Used: The item was previously used. See the seller’s listing for full details and a description of any imperfections
  • Digital Good: A digital asset that is delivered electronically, including Non Fungible Tokens (NFT)
  • Certified – Refurbished: The item is in a pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The item will be in new packaging with original or new accessories. See the seller’s listing for full details
  • Excellent – Refurbished: The item is in like-new condition, backed by a one year warranty. It has been professionally refurbished, inspected and cleaned to excellent condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging. See the seller’s listing for full details
  • Very Good – Refurbished: The item shows minimal wear and is backed by a one year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to very good condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging. See the seller’s listing for full details
  • Good – Refurbished: The item shows moderate wear and is backed by a one year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to good condition by qualified sellers. The item includes original or new accessories and will come in a new generic packaging. See the seller’s listing for full details

Books & Magazines

  • Brand new: The book is new, unread, and unused in perfect condition with no missing or damaged pages. See the seller’s listing for full details
  • Like new: The book looks new but has been read. The cover has no visible wear, and the dust jacket (if applicable) is included for hard covers. It has no missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. It may have very minimal identifying marks on the inside cover as well as very minimal wear and tear. See the seller’s listing for full details and a description of any imperfections
  • Very good: The book does not look new and has been read but is in excellent condition. There is no obvious damage to the cover the dust jacket (if applicable) is included for hard covers. There are no missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. It may have very minimal identifying marks on the inside cover as well as very minimal wear and tear. See the seller’s listing for full details and a description of any imperfections
  • Good: The book has been read but is in good condition. It has very minimal damage to the cover, including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. The binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, and no writing in the margins. There are no missing pages. See the seller’s listing for full details and a description of any imperfections
  • Acceptable: The book has obvious wear. It may have some damage to the cover, but its integrity is intact. The binding may be slightly damaged, but its integrity is still intact. There may be possible writing in the margins and underlining and highlighting of text, but there are no missing pages or anything that would compromise the legibility or understanding of the text. See the seller’s listing for full details and a description of any imperfections

Business & Industrial

  • New: The item is brand new, unused, unopened, undamaged, and in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller’s listing for full details
  • New—open box: The item is in excellent, new condition with no functional defects. The item may be missing original packaging and may have been used for testing or demo purposes. The item includes accessories found with the original product and may include a warranty. See the seller’s listing for full details and a description
  • Certified refurbished: The item is in a pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The item will be in new packaging with original or new accessories. See the seller’s listing for full details
  • Seller refurbished: The item has been restored to working order by the eBay seller or a third party. This means the item was inspected, cleaned, and repaired to full working order and is in excellent condition. This item may or may not be in original packaging. See seller’s listing for full details
  • Used: The item was previously used. The item may have some signs of cosmetic wear, but it is fully operational and functions as intended. This item may be a floor model or store return that has been used. See the seller’s listing for full details and a description of any imperfections
  • For parts or not working: The item does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller’s listing for full details

Cameras & Photo, Cell Phones & Accessories, Computers/Tablets & Networking, Electronics, Home & Garden, Musical Instruments & Gear, Headphones, Portable Audio & Home Audio, Video Game Consoles, Smart Home

  • New: The brand-new, unused, unopened, undamaged item is in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller’s listing for full details
  • Open box: The item is in excellent, new condition with no wear. The item may be missing the original packaging or protective wrapping, or it may be in the original packaging but not sealed. The item includes original accessories. The item may be a factory second. See the seller’s listing for full details and a description
  • Certified – Refurbished: The item is in a pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The item will be in new packaging with original or new accessories. See the seller’s listing for full details
  • Excellent – Refurbished: The item is in like-new condition, backed by a one year warranty. It has been professionally refurbished, inspected and cleaned to excellent condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging. See the seller’s listing for full details
  • Very Good – Refurbished: The item shows minimal wear and is backed by a one year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to very good condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging. See the seller’s listing for full details
  • Good – Refurbished: The item shows moderate wear and is backed by a one year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to good condition by qualified sellers. The item includes original or new accessories and will come in a new generic packaging. See the seller’s listing for full details
  • Seller refurbished: The item has been restored to working order by the eBay seller or a third party. This means the item was inspected, cleaned, and repaired to full working order and is in excellent condition. This item may or may not be in original packaging. See seller’s listing for full details
  • Used: The item was previously used. The item may have some signs of cosmetic wear, but it is fully operational and functions as intended. This item may be a floor model or store return that was used. See the seller’s listing for full details and a description of any imperfections
  • For parts or not working: The item does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller’s listing for full details

Clothing, Shoes & Accessories: Clothing

  • New with tags: This item is brand new and has never been worn. It still has the original tags and/or original packaging
  • New without tags: This item is brand new and has never been worn, but doesn’t have tags and/or is missing the original packaging. The item doesn’t have flaws or imperfections
  • New with imperfections: This item is brand new, has never been worn, but has some type of defect. New irregular items may fall into this category. The original tags may or may not be attached
  • Pre-owned: Excellent This item has been previously worn; however, it is in excellent condition. Any signs of wear should be shown and described in the seller’s listing
  • Pre-owned – Good: This item has been gently used but is in good condition. It might have a few signs of wear, but all imperfections should be shown and described in the seller’s listing
  • Pre-owned – Fair: This item has significantly visible imperfections and signs of wear. All imperfections should be shown and described in the seller’s listing

Clothing, Shoes & Accessories: Shoes

  • New with box: The brand-new, unused, and unworn item (including handmade items) is in the original packaging (such as the original box or bag) and/or has the original tags attached
  • New without box: A brand-new, unused, and unworn item (including handmade items) that is not in original packaging or may be missing original packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category
  • New with defects: The item is brand new, unused, and unworn. Possible cosmetic imperfections range from natural color variations to scuffs, cuts, nicks, and hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process. The apparel may contain irregular or mismarked size tags. The item may be missing the original packaging materials (such as the original box or tag). New factory seconds and/or new irregular items may fall under this category. The original tags may or may not be attached. See the seller’s listing for full details and a description of any imperfections
  • Pre-owned: The item was previously used or worn. Please see the seller’s listing for full details and a description of any imperfections

Clothing, Shoes & Accessories: Jewelry & Watches, Sporting Goods

  • New with tags: The brand-new, unused, and unworn item (including handmade items) is in the original packaging (such as the original box or bag) and/or has the original tags attached
  • New without tags: The brand-new, unused, and unworn item (including handmade items) is not in original packaging or may be missing original packaging materials (such as the original box or bag). The original tags may not be attached
  • New with defects: The item is brand new, unused, and unworn. Possible cosmetic imperfections range from natural color variations to scuffs, cuts, nicks, and hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process. The apparel may contain irregular or mismarked size tags. The item may be missing the original packaging materials (such as the original box or tag). New factory seconds and/or new irregular items may fall under this category. The original tags may or may not be attached. See the seller’s listing for full details and a description of any imperfections
  • Pre-owned: The item was previously used or worn. See the seller’s listing for full details and a description of any imperfections
  • Certified – Refurbished: The item is in a pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The item will be in new packaging with original or new accessories. See the seller’s listing for full details
  • Excellent – Refurbished: The item is in like-new condition, backed by a one year warranty. It has been professionally refurbished, inspected and cleaned to excellent condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging. See the seller’s listing for full details
  • Very Good – Refurbished: The item shows minimal wear and is backed by a one year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to very good condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging. See the seller’s listing for full details
  • Good – Refurbished: The item shows moderate wear and is backed by a one year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to good condition by qualified sellers. The item includes original or new accessories and will come in a new generic packaging. See the seller’s listing for full details

Clothing, Shoes & Accessories: Underwear

  • New with tags: The brand-new, unused, and unworn item (including handmade items) is in the original packaging (such as the original box or bag) and/or has the original tags attached
  • New without tags: The brand-new, unused, and unworn item (including handmade items) is not in original packaging or may be missing original packaging materials (such as the original box or bag). The original tags may not be attached
  • New with defects: The item is brand new, unused, and unworn. Possible cosmetic imperfections range from natural color variations to scuffs, cuts, nicks, and hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process. The apparel may contain irregular or mismarked size tags. The item may be missing the original packaging materials (such as the original box or tag). New factory seconds and/or new irregular items may fall under this category. The original tags may or may not be attached. See the seller’s listing for full details and a description of any imperfections

Movies & TV, Music, Video Games

  • Brand new: The item was never opened or removed from the manufacturer’s sealing (if applicable). The item is in original shrink wrap (if applicable). See the seller’s listing for full details
  • Like new: The item looks as if it were just taken out of shrink wrap. It has no visible wear, and all facets of the item are flawless and intact. See the seller’s listing for full details and a description of any imperfections
  • Very good: The item is used but still in very good condition. There is no damage to the jewel case or item cover: no scuffs, scratches cracks, or holes. The cover art and liner notes are included. The VHS or DVD box is included. The video game instructions and box are included. The teeth of the disk holder are undamaged. There is minimal wear on the exterior of the item. The CD/DVD doesn’t skip. There are no fuzzy/snowy frames on the VHS tape. See the seller’s listing for full details and a description of any imperfections
  • Good: The item is used but in good condition. It may have minor damage to the jewel case, including scuffs or cracks, or to the item cover, including scuffs, scratches, or cracks. The cover art and liner notes are included for a CD. The VHS or DVD box is included. Video game instructions are included. The CD/DVD doesn’t skip. There are no fuzzy/snowy frames on the VHS tape. See the seller’s listing for full details and a description of any imperfections
  • Acceptable: The item has obvious and significant wear but is still operational. There may be tears or holes in the VHS/DVD box. The video game instructions and box may not be included. See the seller’s listing for full details and a description of any imperfections
  • Digital Good: A digital asset that is delivered electronically, including Non Fungible Tokens (NFT)
  • Certified – Refurbished: The item is in a pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The item will be in new packaging with original or new accessories. See the seller’s listing for full details
  • Excellent – Refurbished: The item is in like-new condition, backed by a one year warranty. It has been professionally refurbished, inspected and cleaned to excellent condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging. See the seller’s listing for full details
  • Very Good – Refurbished: The item shows minimal wear and is backed by a one year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to very good condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging. See the seller’s listing for full details
  • Good – Refurbished: The item shows moderate wear and is backed by a one year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to good condition by qualified sellers. The item includes original or new accessories and will come in a new generic packaging. See the seller’s listing for full details

Food & Beverages

  • New: The item is brand new, unused, unopened, and undamaged. See the seller’s listing for full details

Health & Beauty

  • New: The brand-new, unused, unopened, undamaged item is in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller’s listing for full details
  • Open box: The item is in excellent, new condition with no wear. The item may be missing the original packaging or protective wrapping, or may be in the original packaging but not sealed. The item includes original accessories. The item may be a factory second. See the seller’s listing for full details and a description
  • Used: The item has been previously used. The item may have some signs of cosmetic wear, but it is fully operational and functions as intended. The item may be a floor model or store return that has been used. See the seller’s listing for full details and a description of any imperfections
  • For parts or not working: The item does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller’s listing for full details
  • Certified – Refurbished: The item is in a pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The item will be in new packaging with original or new accessories. See the seller’s listing for full details
  • Excellent – Refurbished: The item is in like-new condition, backed by a one year warranty. It has been professionally refurbished, inspected and cleaned to excellent condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging. See the seller’s listing for full details
  • Very Good – Refurbished: The item shows minimal wear and is backed by a one year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to very good condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging. See the seller’s listing for full details
  • Good – Refurbished: The item shows moderate wear and is backed by a one year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to good condition by qualified sellers. The item includes original or new accessories and will come in a new generic packaging. See the seller’s listing for full details

Motors: Cars & Trucks

  • New: A vehicle is considered new if it is purchased directly from a new car franchise dealer and has not yet been registered and issued a title. New vehicles are covered by a manufacturer’s new-car warranty and are sold with a window sticker (also known as a “Monroney sticker”) and a Manufacturer’s Statement of Origin (MSO). These vehicles have been driven only for demonstration purposes and should be in excellent running condition with a pristine interior and exterior. See the seller’s listing for full details
  • Certified pre-owned: To qualify for certified pre-owned status, vehicles must meet strict age, mileage, and inspection requirements established by their manufacturers. Certified pre-owned cars are often sold with warranty, financing, and roadside assistance options similar to their new counterparts. See the seller’s listing for full details
  • Used: A vehicle is considered used if it has been registered and issued a title. Used vehicles have had at least one previous owner. The condition of the exterior, interior, and engine can vary depending on the vehicle’s history. See the seller’s listing for full details and a description of any imperfections

Motors: Parts & Accessories

  • New: The brand-new, unused, unopened, undamaged item is in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller’s listing for full details
  • New other (see details): The new, unused item has absolutely no signs of wear. The item may be missing the original packaging or in the original packaging but not sealed. The item may be a factory second or a new, unused item with defects. See the seller’s listing for full details and a description of any imperfections
  • Remanufactured: This is a properly rebuilt automotive part. The item has been completely disassembled, cleaned, and examined for wear and breakage. Worn out, missing, or non-functioning components have been replaced with new or rebuilt components. It is the functional equivalent of a new part and is virtually indistinguishable from a new part. See the seller’s listing for full details
  • Used: The item was previously used. The item may have some signs of cosmetic wear, but it is fully operational and functions as intended. The item may be a floor model or store return that has been used. See the seller’s listing for full details and a description of any imperfections
  • For parts or not working: The item does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller’s listing for full details

Tires

  • New: The brand-new, unused tire has never been mounted on a vehicle
  • Retread: The used tire has had its old tread professionally buffed away and replaced with new rubber tread. Retread tires are significantly cheaper than new tires and are widely used in the trucking, busing, and commercial aviation industries. See the seller’s listing for full details
  • Used: The tire has been previously used but remains in good working condition. The tire may show visible signs of wear and must have at least 5/32″ of tread remaining. See the seller’s listing for full details and a description of any imperfections
  • Damaged: The tire is not operable and may require repair or service. These tires must have at least 4/32″ of tread remaining. See the seller’s listing for full details

Non-Fungible Tokens (NFT): Art, Collectibles, Movies & TV, Music, Sports Mem, Cards & Fan Shop, Toys & Hobbies

  • Digital Good: A digital asset that is delivered electronically, including Non Fungible Tokens (NFT)

Trading Cards

  • Graded: A card that has been inspected by a third-party service. These cards are inspected for authenticity and assigned a score (usually on a 10 point scale) for the condition. These cards are then assigned an overall grade and usually sealed in a tamper-proof holder. Cards may be assigned both a numerical score, as well as a condition description such as Poor, Very good, Excellent, Near mint or better
  • Ungraded: A card that has been pulled from a pack and not graded by a third party company. These are often referred to as “raw” cards
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